My Mac Software Update Is Frozen
You know that frustrating, annoying, sometimes panicked feeling you get when your Mac isn’t doing what you expect? If an application freezes or your computer is generally misbehaving, try these tips to escape with minimal disruption.
Use Force Quit when an application is unresponsive. Choose Force Quit from the Apple menu or press Command+Option+Esc keys. Click the name of the deviant application (it probably has not responding next to its name). You typically won’t have to reboot.
Restart. If Force Quit doesn’t bail you out, try rebooting the computer. If a frozen Mac prevents you from clicking the Restart command on the Apple menu, hold down the power button for several seconds or press the Control+Command keys and then press the power button. If all else fails, pull the plug, but remember that powering down without logging out should be used only as a last resort.
Restart in Safe Mode. Press the power button to turn on your computer, and then press and hold the Shift key the instant you hear the welcome chime. Release Shift when the Apple logo appears. You will see a status bar as the computer boots, after which the words Safe Boot appear in red in the upper right corner of OS X’s login screen. In Safe mode, the Mac unleashes a series of troubleshooting steps designed to return the computer to good health. If Safe Boot resolved the issue, restart the Mac normally the next time.
Check your available disk space:
Right or control click the MacintoshHD icon on your Desktop, then click: Get Info. In the Get Info window, click the discovery triangle so it's facing down. You will see; Capacity and Available Make sure you have 10% available disk space.
*Check the hard disk for errors;*
Open Disk Utility, in the Utilities folder in the Applications folder.
Select your disk, and click First Aid.
Click Verify Disk.
If the disk needs repairs, do one of the following:
Insert your Mac OS X Install disc in your computer’s optical drive or an optical drive connected to your computer, and then restart your computer. When you hear the startup tone, hold down the C key until you see the progress indicator, which looks like a spinning gear.
Follow the onscreen instructions until the menu bar appears with the Utilities menu in it, choose Utilities > Disk Utility, click First Aid, and then click Repair Disk. When Disk Utility is finished, from the Menu Bar select Utilities/Startup Disk. Select MacintoshHD 10.5 in the window and click: Restart
If you don’t have a Mac OS X Install disc, restart your computer while holding down the Shift key. As your computer starts up, it performs a disk check similar to the one Disk Utility performs.
Carolyn 🙂
How to Fix a Frozen macOS Update. Now, if you are sure that your Mac is not responding to the macOS update installation, then we recommend you follow the steps below: 1. Shut down your Mac. Wait a couple more seconds before restarting it. First, press and hold the power button to switch off your Mac. Give it time to cool down before restarting. Oct 18, 2019 If any updates are available, click the Update Now button to install them. Or click ”More info” to see details about each update and select specific updates to install. When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date.
Oct 22, 2018 If your Mac is stuck in the middle of a macOS update, then try installing your update in Safe mode. To start a Mac in safe mode, start your Mac, then press and hold the Shift key and keep the button pressed until you see the login window. If your gut tells you that an update froze, try refreshing the installation. Here are the steps: Press and hold down the power button for about 30 seconds. When you’re sure that your Mac completely shut down, press and hold the power button again. The update should resume in a while. Press Command + L to verify if the macOS update is working. If your gut tells you that an update froze, try refreshing the installation. Here are the steps: Press and hold down the power button for about 30 seconds. When you’re sure that your Mac completely shut down, press and hold the power button again. The update should resume in a while. Press Command + L to verify if the macOS update is working. Oct 18, 2019 If any updates are available, click the Update Now button to install them. Or click ”More info” to see details about each update and select specific updates to install. When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date.
My Mac Software Update Is Frozen Going

Mac Software Update 10.10.5
Jan 28, 2009 6:41 PM